Refund policy

Returns will only be accepted for items damaged in transit.  Be aware that due to the handmade nature of most of our products, that there will be slight variations in color, size and finish innate to the production process.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at amccorkle@southern-crafted.com.